Dear PETE,

I just want to say Thank You!! You saved us when we were at the end of our rope with how to restrain [the child]'s dad and be able to adopt him after my daughter died. You were like an angel of God that fell right out of the sky!

Through the laborious hoops we were to jump through in the coming months, you took me by the hand and explained every detail, and were so extremely responsive every time I phoned you.

And we won! Everything went perfectly as planned.